Build Future-Ready GCCs & Global Delivery Models

Designing, scaling and governing Global Capability Centres that combine talent, governance and AI to become enterprise innovation engines.

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Overview

Nexora Tech helps organisations establish and scale Global Capability Centres (GCCs) and shared services with modern operating models, AI-integrated workflows, talent strategies and governance. Our CIO-led approach turns GCCs from cost centres into high-value capability engines.

Core Offerings

A. GCC Strategy & Setup

  • Location strategy & feasibility
  • Org design & target operating model
  • GCC charter, governance and KPIs
  • Capability roadmaps (Cloud, Data, AI, Cyber)

B. GCC Maturity Assessment

  • Capability benchmarking & maturity scores
  • Delivery model assessment
  • Governance evaluation & remediation roadmap

C. GCC 3.0 — AI-Integrated Model

  • GenAI copilots & automation playbooks
  • Agentic workflows and productivity scorecards
  • Platform + talent integration

D. Digital Workforce & Talent

  • Talent strategy and capability uplift
  • Leadership and skill development
  • Hybrid/global delivery structures

E. Delivery Governance & Models

  • Multi-region governance & SLAs
  • Vendor & partner governance
  • PMO / VRO / TGO integration

F. Migration & Scale-Up Programs

  • Rapid pod deployment (3–14 days)
  • Build-operate-transfer (BOT) options
  • Change & adoption planning

Outcomes Delivered

Higher capability maturity
AI-enabled productivity uplift
Faster global delivery cycles
Lower operational cost
Predictable governance & SLAs
Scalable talent model

Case Study

Global Shared Services — GCC Transformation

Challenge: Low maturity, fragmented delivery, limited digital capability.

Solution: GCC maturity assessment · TOM redesign · AI automation roadmap · Expert pods.

Outcome: 22% operational cost reduction · scaled digital capability · improved delivery KPIs.

What’s Inside the GCC Operating Model

A practical, CIO-designed blueprint to help organisations design, scale, and govern high-performance Global Capability Centres.

Who This Is For

How to Use This Operating Model

Reference & Benchmark

Compare your current GCC against a proven CIO-designed operating model.

Design & Align

Define structure, governance, capability ownership, and roadmap.

Scale & Optimise

Drive productivity, innovation, and AI-led scale across regions.

What Makes Nexora Different

Download the GCC Operating Model

A CIO-led reference model to design, scale, and govern high-performance Global Capability Centres.

Download GCC Operating Model

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